SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gloriousfave.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gloriousfave.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very happy, thank you. This awesome little drone is just as described, super value… perfect, completely satisfied.
I love it. It flies so well, just need to fly it more to get it to come back to me.
It's very nice for the price. I recommend it as a beginner's drone and also fun for adults to play with.
This product is great for the money, though I wish the battery life was better.
This drone's obstacle avoidance is something else. Flew it in a pretty cluttered area, and it didn't bump into anything. Also, the dual cameras offer some really cool angles. It's like having two drones in one!
Really great for a smaller drone, really good quality. I might need an even bigger one next time, lol.
It flies very nicely, and I'm really impressed with its overall engineering. Great for beginners.
This super fast drone is awesome. Having trouble connecting the phone Wi-Fi though, could use some help. Can't wait to start taking photos.
Haven't had the chance to play with it yet.
The pictures it takes are beautiful!
Completely satisfied with this drone.
Completely satisfied, awesome for the price. It's nicely detailed, an awesome little drone.
It's a bit smaller than I was expecting, but it's fun and flies great! I'd definitely recommend it.
This is a very good drone.
Very pleased with this drone.
It's very entertaining and handles very well.
I'm no pro, but this drone makes me feel like one. The long-range control is amazing. I can fly it so far away without losing signal, and the 30-minute flight time means I can get all my shots in one go. Plus, the video stabilization keeps everything looking smooth. Love it!
This awesome little drone has made me very pleased.
Easy to use, good price, super fun to fly, and I'm very pleased with it.
It's very easy to fly, handles really well, very lightweight, and can be maneuvered easily even in light winds.
This is the best drone to start with! Absolutely love it!
It took a bit of time to get the drone and phone to work together, but aside from that, it's a great drone for beginners. I'd definitely recommend it.
Just got my hands on this drone, and it's a game-changer! The video quality is good. I've been using it to film landscapes, and the footage looks great. The best part? I don't have to worry about crashing it thanks to the 360° obstacle avoidance. It's like it sees everything coming!
This awesome little drone has made me very happy. It arrived early, which was a nice surprise. Thanks! I enjoy flying it. It's useful, I'd highly recommend it. It flies nicely, easy to use, good price, and super fun to fly.
It's easy to use and the price is great. A fantastic drone for beginners. It's really fun to fly around.