SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gloriousfave.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gloriousfave.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This compact machine, while slightly light, impressively delivers hot coffee consistently at a great price.
I'm enamored with this coffee machine for its aesthetic appeal, functionality, and the superior morning coffee experience it provides. It heats quickly, but remember to use a short cup for the initial brew before transferring to a larger one. Regular cleaning of the frother is necessary. I strongly endorse this machine, especially for those transitioning from pod-based systems.
The coffee produced is of high quality with excellent crema. Contrary to some reviews about difficulty cleaning splashes, I've found it maintains its neat appearance well, offering great value.
As someone tired of using a French press and microwaving milk for a decent coffee, this machine is a game-changer. It's compact and lightweight, with many plastic parts, but it's perfect for my solo coffee needs during work-from-home days. My only minor complaint is the short frother nozzle, which can be inconvenient for latte lovers, but it’s not a significant issue.
The machine's design is attractive, but preparing coffee involves several steps, including preheating and flushing hot water through the system, which can be cumbersome, especially for making multiple cups. However, considering its price, it performs well.
A wonderful gift, the machine is not only effective but also boasts a delightful retro color.
Right from the packaging, this machine looked impressive, sparking my enthusiasm. I ground some premium Nicaraguan coffee, scoring 88.38, perfect for the inaugural use of my new culinary companion. I opted for bottled water to avoid limescale damage common with tap water. The machine warmed up quickly, producing a gorgeous espresso with rich crema, a delightful treat after weeks. Overwhelmed with excitement, I immediately brewed another shot for a cappuccino, using a 12oz/350ml milk pitcher, ideal for ensuring the frother stayed submerged in the milk, resulting in wonderfully frothy milk – I prefer Minor Figures Oat Milk. I highly recommend this machine; ensure you read the setup guide, possibly watch some tutorial videos if you're new to espresso makers, and savor your coffee!
I'm thrilled with this coffee machine's lively appearance and art-like quality. It brews flavorsome coffee, though the matte color requires prompt cleaning to avoid stubborn stains. Overall, it's been a delightful purchase.
It's functioning splendidly, and I'm very content with it.
Despite some initial apprehension from reading other reviews, I was pleasantly surprised at how well this machine performed, with no issues to date. Following the clear instructions for preheating and brewing espresso makes the process straightforward and the coffee enjoyable.
The machine produces excellent coffee, though achieving the right grind size is crucial. For optimal results, purchasing pre-ground espresso coffee is advisable.