SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gloriousfave.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gloriousfave.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this is hands down, the best investment i've made in my outdoor gear collection. you won't regret buying this!
The best thing about owning this tent? Having plenty of room to stretch out after long hikes without feeling cramped at all. It truly enhances your comfort level outdoors!
I appreciate that there’s enough space for us plus our dog. A real home away from home!
This tent transformed my camping experiences entirely! I've camped in numerous tents but none have been as roomy or sturdy as this one. Plus, its waterproof feature ensures you stay completely dry even when there's heavy rain!
So glad I got this tent, it's like carrying a mini mansion on camping trips! 🏕️
This is the perfect family camping gear. We were snug and dry even in an unexpected downpour.
recommend 👍
I've pitched many tents but none compare to this one - roomy, robust, and rainproof!
Totally worth the investment! Being able to stand up fully inside feels like such a luxury when camping – no more bending over or crouching uncomfortably.
Worth every cent! Being able to stand fully inside feels luxurious during outdoor adventures.
Incredibly comfy for all of us!
The best part about this tent? Stretching out after long hikes without feeling squished.
The level of coziness in this tent is unmatched! Despite its large size, it creates a warm and inviting atmosphere that makes each camping trip feel like home away from home.
i was pleasantly surprised by how simple it was to set up despite not being an outdoors enthusiast ⛺
👍 👍 👍
We're ecstatic with our new camping purchase. It's sturdy yet light enough for easy transport!
What I love most about owning this tent? Having plenty of room to stretch out after long hikes without feeling cramped at all. This truly enhances your comfort level outdoors!
The best part about this tent? You can stand upright inside! This makes changing clothes or moving around so much easier.
i appreciate that there’s enough space for us plus our dog. It really does feel like a home away from home when we're out in nature!