SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gloriousfave.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gloriousfave.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fact that it only heats the water when you need it means less energy wasted and more money saved. A win-win situation indeed!
Installation was a breeze. Performance? Absolutely top-notch!
ok
This heater has truly made our lives easier. No more scheduling showers or waiting for the tank to refill before taking a bath.
Our family loves this thing! We can all shower back-to-back without worrying about running out of hot water anymore - something that used to be a major issue in our house before. And what's even better is that it heats the water as you need it so there's less waste and more savings on energy costs! From installation till operation—every aspect screams quality! Love having unlimited access to warm baths 🛀 💖
From installation till operation—every aspect of this product screams quality! Having unlimited access to warm baths 🛀 💖 has made life so much easier and enjoyable. Worth every penny spent on it!
I'm in awe at how quickly this device provides hot water. It's fast, efficient, and reliable—definitely worth every dime spent.
Makes winter bearable with instant warm baths... brilliant invention 💯
Excellent
From installation to operation—everything about this product screams quality! Love having unlimited access to warm baths 🛀 💖
I was initially skeptical about going tankless but boy am I glad we made the switch! This product has exceeded all expectations 😊 Its performance is top-notch providing continuous flow of hot water whenever needed with no interruptions whatsoever. What used to be major issues in our house like running out of hot water when everyone wanted to shower back-to-back are things of the past now thanks to this brilliant invention 💯 But what impresses me most is its smart design which not only saves space but also helps reduce our carbon footprint by heating only when required – less wastage and more savings indeed! From installation till operation—every aspect screams quality and efficiency.
This product has made bath time luxurious and hassle-free 🛀💖
The fact that it only heats the water when needed is incredible – less energy wasted and more money saved indeed! It's not just a product, it’s an intelligent solution for modern homes.
recommend
i was doubtful before getting this but now i can say that it's worth every penny spent 😊 no more cold showers during peak hours 🙌
This heater has been a lifesaver, especially during those chilly winter mornings. No more waiting for the water to heat up – it's instant! Plus, I've noticed that my energy bills have gone down since we installed this device. Its compact size is another bonus; our old bulky heater seems prehistoric in comparison. This modern marvel not only saves space but also provides an endless supply of hot water whenever needed.
We used to struggle with running out of hot water when everyone wanted to shower back-to-back in our house, not anymore thanks to this brilliant invention.
This heater is a godsend! It's so convenient and efficient, providing hot water at the drop of a hat. Plus, it's been to my energy bills too. No more waiting around for the water to heat up - what an absolute time-saver!
splendid
this little device has been a blessing especially during winters when you just want a warm bath... hats off to whoever came up with this 💯
Since installing this tankless heater, our home life has improved dramatically. The convenience it is unparalleled - hot water on demand, anytime we need it. No more waiting around for the water to heat up in the morning enduring cold showers during peak hours 🙌 It's been a real time-saver what's even better is that I've a significant drop in my energy bills too! This compact yet powerful device fits seamlessly into our space without being an eyesore like our old bulky heater. We've had ours for about six months now and there hasn't been even a single hiccup or issue.
I'm in awe how quickly I get my water now - it's fast efficient, and reliable—definitely worth every dime spent on it. Say goodbye forever to lukewarm showers because once you go tankless there’s no turning back!
Heats up only when required, saving energy and money.
outstanding
Our family adores this thing! The endless supply of hot water means no scheduling showers or waiting for the tank to refill before taking a bath. It’s simply amazing!