SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gloriousfave.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gloriousfave.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Superb
This camera system is fantastic. The image quality is top-notch, delivering clear and sharp footage day and night. The AI features are a significant advantage, reducing unnecessary alerts and ensuring that important events are captured. Installation was quick and easy, and the app is user-friendly and convenient. I love the peace of mind it gives me, knowing I can monitor my home from anywhere and receive timely alerts. The night vision is also impressive, providing clear images even in complete darkness. Overall, this system offers excellent value for the money, providing reliable and consistent performance. It's a must-have for anyone looking to enhance their home security.
Impressive
I couldn’t be happier with this security system. The image quality is top-notch, offering clear and detailed footage. The AI features are a real asset, minimizing false alerts and focusing on important events. Installation was straightforward, and the app is very easy to use. This system has significantly enhanced my home security, and I highly recommend it.
The camera provides decent coverage, but the AI features need some refinement.
This security camera system is fantastic. The image quality is superb, delivering clear and sharp footage day and night. The AI features are a major plus, reducing false alarms and ensuring important events are captured. Installation was quick and hassle-free, and the app is intuitive and easy to use. I love the peace of mind it provides, knowing my home is well-protected. The night vision is also excellent, offering clear images even in complete darkness. This system is worth every penny, providing reliable and consistent performance.
This camera system is brilliant. Picture quality is amazing, and the AI helps distinguish between real threats and false alarms. Easy to install, and the app is very straightforward.
It works well, though I found the installation process somewhat complicated.
Really pleased, effortless setup, and superb video quality.
Excellent
The app is functional, but the user interface could be improved for easier navigation.
This camera system is fantastic! The video quality is superb, with clear and detailed images. The AI features are very useful, minimizing false alarms and focusing on important events. Installation was quick and easy, and the app is user-friendly and responsive. I can monitor my property effortlessly and feel much more secure knowing I have this reliable system in place.